Intelligent Automation

Intelligent automation—the combination of artificial intelligence and automation—is starting to change the way business is done in nearly every sector of the economy. Intelligent automation systems sense and synthesize vast amounts of information and can automate entire processes or workflows, learning and adapting as they go. Applications range from the routine to the revolutionary: from collecting, analyzing, and making decisions about textual information to guiding autonomous vehicles and advanced robots. It is already helping companies transcend conventional performance tradeoffs to achieve unprecedented levels of efficiency and quality.

Most businesses know they should be embracing new technology such as cognitive computing, artificial intelligence (AI), robotics, and automation, but struggle to determine how and where it will deliver benefits. This can result in low adoption of new technology, confusion over deployment and governance, and a significant skills gap.